Our proprietary built in-house Claims Management System, Excalibur™, provides a fully equipped backend administrative portal as well as real-time insights into your claims' status every step of the way. Whether you are a small or large carrier, the Excalibur™ system offers a host of benefits including real time monitoring, inventory reporting, time to contact, loss reports, file export capabilities, and much more.
And because your security is important to us, we use a full suite of cyber security protocols to protect against cyber threats and online breaches. Our Excalibur™ systme follows current government suggested security standards for website, password, and data security. We do not keep record of user password(s) that could be stolen. In addition, we host all data on a private secure server through a primary provider.
All carriers that utilize our independent adjusting services gain free access to the Excalibur™ platform. This can be particularly useful for smaller carriers who may not yet have a developed administrative system to track and manage their claims.
Customer Service Rep