Titanium Claims nationwide roster includes experienced, licensed adjusters in every state. No matter how big the storm or how widespread the damage, we have an extensive list of adjuster ready to be deployed anywhere in the U.S.
Your home and business owners are as important to us as they are to you; and we know catastrophe situations are extra tough to handle. That's why we're developed our practice to not only quickly process claims in bulk, but also to ensure each homeowner and business owner is taken care of with personalized care.
Our quality control methodology ensures your claims are effectively managed and delivered complete, offering you peace of mind during hectic circumstances. We custom design our estimates to replicate our clients' estimates, reducing your review time. Our in-house central team performs a rigorous multi-step check and challenge review of each claim before final submission. Plus, we use the latest in data protection and encryption technology to protect against data breaches, offering you a peace of mind through each step of the process.
Titanium Claims offers daily claims services nationwide utilizing:
• Experienced adjusters strategically located across the country
• Our proprietary built in-house Claims Management System
• A central team of employees dedicated to performing quality control reviews
Our daily claims department handles a diverse array of losses, including both residential and commercial claim types. We offer both efficiency and scalability through our proprietary Claims Management System. Whether you have small or large volumes, Titanium Claims can efficiently accommodate your needs.
Titanium Claims conducts on-demand trainings, tailored to our clients' needs during catastrophe situations. Our on-site command centers serve as our training base during these times and we conduct large scale training sessions for our adjusters to ensure they are up to date with our client's needs.
On an ongoing basis, we utilize online training modules that provide continuing education to our roster of adjusters on both software applications as well as policy updates for specific clients when required.
Claims Management System
Our proprietary built in-house Claims Management System, Excalibur™, provides a fully equipped backend administrative portal as well as real-time insights into your claims' status every step of the way. Whether you are a small or large carrier, the Excalibur™ system offers a host of benefits including real time monitoring, inventory reporting, time to contact, loss reports, file export capabilities, and much more.
And because your security is important to us, we use a full suite of cyber security protocols to protect against cyber threats and online breaches. Our Excalibur™ systme follows current government suggested security standards for website, password, and data security. We do not keep record of user password(s) that could be stolen. In addition, we host all data on a private secure server through a primary provider.
All carriers that utilize our independent adjusting services gain free access to the Excalibur™ platform. This can be particularly useful for smaller carriers who may not yet have a developed administrative system to track and manage their claims.